We love what we do, and we want you to love it too. We strive to achieve complete customer satisfaction not only with our jewelry but also with your shopping experience.

Please do keep in mind that all of our jewelry is handmade in small editions, and that we carry a small inventory.  At times an item or size may not be in stock. We will contact you if this is the case with the option of either proceeding and having your item(s) made just for you (3-6 weeks to delivery), or canceling your order.

PACKAGING

All of our jewelry comes packaged in an elegant gift box. Care has been taken to choose a packaging solution that is both environmentally friendly and can be used to best protect your jewelry for many years to come. Each piece of V. Carendi jewelry is hand stamped and certified.

PRICES

All of our prices are listed in Norwegian Krone (NOK). Orders can, however, be placed by and delivered to addresses in other countries. Please use the following converter to calculate price in your currency:

NOK to USD
NOK to EUR

The noble metal market fluctuates greatly, and our prices are subject to change. Please check our website regularly as these price changes will be reflected on our shopping page.

ORDERS AND SHIPPING

Ordering online with us is both easy and secure. We are supported by PayPal, a global leader in online payment solutions which allows our customers to pay in any way they prefer without compromising the safety financial information. For more information please visit Paypal.

You can order multiple items directly from our online catalogue and proceed to checkout directly from our website. Once you complete the check-out, your order will be placed and we will expedite delivery to you. We are an Oslo, Norway based company and will ship via first-class post domestically and abroad in a protected blister pack. 

Current postal costs are:

• Domestic (Norway)
  • Up to 20 x 27,5 cm (Earrings, rings, cufflinks, bracelets): NOK 49
  • Up to 25 x 35 cm (Necklaces, multiple objects): NOK 65
• International
  • Up to 20 x 27,5 cm (Earrings, rings, cufflinks, bracelets): NOK 65
  • Up to 25 x 35 cm (Necklaces, multiple objects): NOK 115

RETURNS AND EXCHANGES

We want you to be completely happy with your purchase. V. Carendi will accept all returns shipped back to us within 15 business days. Please contact us to arrange any returns. Your credit card will be reimbursed for the total amount, minus the cost of shipping & handling.

On the front of your packing slip (enclosed with your purchase), note the reason for return. This helps us get better at what we do. Enclose your packing slip with the item and ship to:

V. CARENDI
Attn: Returns & Exchanges
Seilduksgata 3b
0553 Oslo
Norway